Frequently Asked Questions
Everything you need to know about our products and services.
General
Naochi Beauty is a boutique store specializing in authentic African wear, handcrafted jewelry, and premium cosmetics.
Our operations are based in both the UK and Malawi, allowing us to serve customers internationally with ease.
Orders & Shipping
Once your order is shipped, you will receive an email with a tracking number and a link to our tracking page.
Shipping rates vary depending on your location and the weight of your order. You can see the final cost at checkout.
Returns
Yes, we accept returns within 30 days for most items. Please check our Returns Policy page for detailed instructions.